All orders are shipped within 3 business days - (excluding weekends and US holidays) from St Louis, Missouri, USA.
U.S. Domestic - All U.S. domestic orders will be charged a $5 flat-rate shipping fee.
Canada - shipping charges will be calculated at checkout based upon the weight of your order.
Orders up to 2 lbs - $13 USD
Orders 2 to 4 lbs - $23 USD
Orders over 4 lbs - $35 USD
International - shipping charges will be calculated at checkout based upon the weight of your order.
Orders up to 1 lb - $20 USD
Orders 1 to 3 lbs - $30 USD
Orders 3 to 5 lbs - $60 USD
Orders over 5 lbs - $70 USD
Please note that international customers will be responsible for paying any duties or customs fees associated with your purchase.
We want you to be happy with your order! Please inspect your merchandise as soon as possible upon receipt.
If the merchandise sent is wrong or defective:
We are so sorry for the inconvenience! Please contact us at email@example.com to arrange for return or replacement. We will cover any return shipping for the item, and offer either a full refund or replacement product.
Returns for all other merchandise:
If you would like to request a return, please contact us at firstname.lastname@example.org within 14 days of receipt with the order number and reason for return. Returned items must be in original, unflawed condition; not cut or laundered, and product packaging unopened.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.